FAQ

Do I need a reseller's license?

Yes - all customers are required to have a reseller license or Tax ID number/EIN number to shop wholesale.

What is your order minimum for the website?

$80.

Is everything on the website in-stock?

We strive to keep all stock updated on the website. However, we also accept orders through offline sales and in our showroom which may lead to items being sold out in our warehouse, but shows as available on our website. We remove out of stock items from our website as soon as the information is available. 

Will any out-of-stock items I ordered be refunded?

Yes, automatically to the original form of payment.

Do you restock sold out items?

No - we do not restock sold out items due to changing fashion trends. 

Are your products lead & nickel-free?

All items are laboratory tested and are lead, nickel, and cadmium free.

Can I get a catalog?

We do not have a catalog - we operate using item pictures as you see on our website.

What is your showroom address?

1239 Broadway, Ste 400, New York, NY 10001

What are your showroom hours?

Our showroom is open from 9:30AM to 5:30PM, Monday through Friday.

We are closed on weekends and all major holidays.

What is your order minimum for the showroom?

$500.

Our showroom minimum is higher because our in-person sales representatives only accept large wholesale orders.

Can I buy items at your showroom?

No - our showroom only displays samples for customers to see in person. All orders will ship from our NJ warehouse. We can arrange pick-ups from our warehouse as well.

How do I get volume discounts on your website?

Volume discounts are by collection/type of accessory. Different collections/types of accessories cannot be mixed to receive a discount.

If you order at least 5 dozens or more per style, you will receive a discount on each dozen. For example, you can purchase 5 dozens of any stainless steel ring style (can choose 5 different ring styles, does not have to be the same style) and you will pay $9.00 per dozen instead of $12.00 per dozen.

For mix and match, as long as the items are in the same collection or are the same type of accessory, you can choose multiple styles to get a discount.

To view the full list of discounts click here.

Are volume discounts available in your showroom?

No - volume discounts are only available on the website.

I want to place a large order!

If you are looking to purchase master cartons, pallets, or more than 10 dozens per style, please contact us and a sales representative will handle your order.

Do you have more discount items?

We have $3 dozen closeout items that are available for purchase with a sales representative. The order minimum is $1500 and you must purchase 10 dozens per style. Please contact us if you have serious interest.

Do you drop-ship?

If you have serious interest, please email info@atlasfashion.com with your business proposal.

Do you accept custom special orders?

Yes - we are accepting custom orders. The order minimum is 200 dozens per style (2400 pces). There are additional charges for ticketing & carding.

A 50% deposit is required to start production, and the remaining 50% is required before final shipment. We will not ship without receiving 100% payment.

We will provide a pre-production sample and a top of production sample.

Please contact us if you have serious interest.

Shipping is too expensive!

Unfortunately, shipping rates have increased and continue to rise.

We will use the cheapest shipping method available. If the final shipping fee came out to be less than what you paid on the website, we will automatically send you a refund for those extra fees.

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