Returns & Credit

All sales are final. If you are not satisfied with your purchase, contact us within 5 business days of the delivery date. There will be a 30% restocking fee for returns & cancellations. All returns will be  Store Credit only.  

Refunds will be issued if the items were damaged/defective.

  • You must request a return by email within 5 business days of receipt before making a return. 
  • Please send us an email with: 
    • Your order number;
    • Item(s) for return;
    • Reason for return;
    • If the item is damaged or defective, please provide an image indicating the damage or defect on the item(s).
    • Once the return request is approved, you will have 14 days to return the items. 
    • We do not provide return shipping.
    • Please pack all items in 1 box, and include the following:
      • Items in original packaging with all accompanying accessories and tags - if items are not returned in their original purchase condition they are NON-REFUNDABLE*
      • If you have written over the original packaging in any way, this is NON-REFUNDABLE*
    • Return address will be provided after approval. 
      • If returns are not made following these guidelines they will be returned to the customer at the customer's expense. 

        Please Note: 

        • All returns are dealt through e-mail.
        • Returns made without emailing first will not be accepted and will be returned at customer's expense.
        • The return window is 14 days. 
        • Return Labels are not provided. 
        • No in-person drop offs, only mail-ins. 

        Order Cancellation

        • There is a 30% restocking fee for all cancelled orders.
          • There is no fee if your order has not been packed yet. 
        • We process orders quickly so please cancel as soon as possible.
        • Orders cannot be cancelled once they are ready for shipment or have been shipped. 
        • Refunds will be given as Store Credit. 
        • Please allow 7 business days to process the order cancellation.


        Fraudulent Activity

        If you are unsatisfied with your order, please contact us & we will work with you. Customers who unrightfully make chargebacks will be banned from our website. We reserve the right to cancel suspicious or high fraud-risk orders.