Returns & Credit

All sales are final. If you are not satisfied with your purchase, contact us within 5 business days of the delivery date. There will be a 30% restocking fee for returns & cancellations. All returns will be  Store Credit only.  

Refunds will only be issued if the items were damaged/defective.

  • You must request a return by email within 5 business days of receipt before making a return.
  • Please send us an email with: 
    • Your order number;
    • Item(s) for return;
    • Reason for return;
    • If the item is damaged or defective, please provide an image indicating the damage or defect on the item(s).
    • Once the return request is approved, you will have 14 days to return the items.
    • We do not provide return shipping.
    • Please pack all items in 1 box, and include the following:
      • Items in original packaging with all accompanying accessories and tags - if items are not returned in their original purchase condition they are NON-REFUNDABLE*
      • If you have written over the original packaging in any way, this is NON-REFUNDABLE*
    • Return address will be provided after approval. 
      • If returns are not made following these guidelines they will be returned to the customer at the customer's expense. 

        Please Note: 

        • All returns are dealt through e-mail.
        • Returns made without emailing first will not be accepted and will be returned at customer's expense.
        • The return window is 14 days. 
        • Return Labels are not provided. 
        • No in-person drop offs, only mail-ins. 

        Order Cancellation

        • There is a 30% restocking fee for all cancelled orders.
          • There is no fee if your order has not been packed yet. 
        • We process orders quickly so you must cancel as soon as you place the order. 
        • Orders cannot be cancelled once they are ready for shipment or have been shipped. 
        • Refunds will be given as Store Credit. 
        • Please allow 7 business days to process the order cancellation.


        Fraudulent Activity

        If you are unsatisfied with your order, please contact us & we will work with you. Customers who unrightfully make chargebacks because they are not satisfied with their order will be permanently banned from our website. We reserve the right to cancel suspicious or high fraud-risk orders.